A useful answer.
A better next step.
Customer service assistants, voice workflow planning and custom ChatGPT or Codex plugins, built around the way your business works.
Website assistant setup is offered for sites built with Codex and hosted through Growtrends on ChatGPT Sites. Custom plugins have separate account and platform requirements.
From a question on your website to a repeatable task behind the scenes, we plan the setup, test the details and help your team use it.
For supported Growtrends-hosted websites built with Codex, give visitors a place to ask about your services and find the right next step. Build around approved FAQs, inquiry preparation and a clear path to your team.
The assistant stays within its agreed scope. Your team confirms quotes, appointments and commitments.
Explore whether browser voice or a phone assistant fits your business. We review the platform, phone provider, routing and handoff before proposing the setup.
Voice and phone work is scoped separately and tested before launch. Availability depends on the chosen tools.
Develop private ChatGPT or Codex plugins, reusable instructions and connections to supported tools. Start with an inquiry summary, approved information lookup or follow-up draft.
Inbox triage, scheduling support and content planning can also be assessed. Account eligibility, access and approvals come first.
A good setup makes the next step clear to the customer and to the person doing the work.
A visitor asks about a service. The assistant uses approved information and asks a useful follow-up.
Gather the agreed details or guide the visitor to your existing contact or booking route.
Your team reviews the request and confirms the price, appointment or next action.
An example to discuss, not a promise of automatic booking, live pricing or access to every business system.
Gaddo is our AI customer service assistant. The website chat answers questions about Growtrends services and getting started, with a direct route to Charles.
Customer-service text chat is live. Online booking is not connected; Charles confirms consultation times directly.
Meet Gaddo & read chat detailsGaddo is AI and can make mistakes. The chat page explains how conversations are processed.
A practical handoff matters as much as the technology. The work is shaped around your business, your tools and your team.
Map the questions, repeated work and points where a person needs to step in.
Check available features, account eligibility, existing systems and likely running costs.
Agree permissions, approved information, data handling and the actions that need approval.
Try real scenarios, unknown answers, failed connections and the path back to your team.
Practice the workflow and document how to use, update and pause it.
Review useful feedback and agree any ongoing updates or support separately.
AI should be clearly identified. It can make confident mistakes, so we define what needs review and how customers reach a person.
Setup and pricing depend on the work involved. Software subscriptions, usage charges, hosting and ongoing support are clarified separately.
Our AI Marketing Consulting & Training service focuses on using ChatGPT and dot yourself: business context, content routines, practical prompts and coaching.
Explore AI marketing trainingGrowtrends is based in Plattsburgh and serves small businesses across Lake Placid, Saranac Lake and the Adirondack North Country.
Our initial website assistant service is for sites built with Codex and hosted through Growtrends on ChatGPT Sites. This keeps the work within the setup we know and support. We confirm compatibility before quoting. ChatGPT or Codex plugins are a separate service with their own account and workspace requirements.
It is a clearly identified AI assistant that helps visitors find approved information and take a useful next step. We define what it can answer, when it should ask for clarification and how to reach a person.
We can assess a voice or phone workflow and scope the setup around the available platform, phone provider and business requirements. Call routing, human handoff, privacy notices and end-to-end testing come before launch. Gaddo’s current website example is customer-service text chat; a working phone setup is not implied.
A plugin can package reusable instructions and, where supported, connections to business tools for use in ChatGPT or Codex. We start with a specific task and check your account, workspace permissions and supported features. Installing a plugin does not automatically give it access to your business data.
That is where we start. We review the systems you already use, including your booking link, and choose the simplest supported route. Some projects only need a clear link to the existing system. A direct integration is quoted and tested separately; we do not assume every platform can connect.
We agree what information the assistant needs, who can access it, how it is processed and retained, and which actions need approval. Your business keeps ownership of its accounts. We build in clear AI identification, human review and a fallback contact route.
The scope and fee depend on the workflow, tools, integrations and training involved. You receive a proposal before work begins. Software subscriptions, usage charges, hosting and ongoing support are clarified separately.
Tell Charles what your customers ask and where your team gets stuck. Start with a free 30-minute discovery consultation, requested by email or phone and confirmed directly.